Is totBoxx only for boys?
No way! Most items in our marketplace are gender neutral. totBoxx is for any parent — of boys, girls, or any child who identifies as a boy. We started totBoxx because as parents of boys, we were tired of walking into a clothing store, and finding one little corner of boys clothes. And even then, those items were covered in cheesy cartoons. We’re aimed specifically at boys because we can relate to the millions of boy moms out there that know how hard it is to find great boys clothes.
Questions or concerns about products, orders, etc.
If you have any questions or problems with your order, there are multiple ways for you to contact the seller:
- You can ask the Seller a question while on their store page (using the Ask Seller a Question button in the top right corner).
- You can ask the Seller a question while on a product page (using the Ask Seller a Question button under the product description).
- After you’ve purchased an item, you can create a support ticket from your account page in regards to that item.
- If a Seller has included their email address on their store page, you can email them directly.
Please first contact the seller if you have any questions or problems. If that doesn’t work, please contact us at firstname.lastname@example.org.
Problems with the website
If you have any questions or problems with the website, please contact us at email@example.com
What is your return policy?
Each store has their own return and exchange policy that should be visible on their store page. If it’s not, then please contact the seller that you ordered from to inquire about their policy.
What is a Verified Seller?
We do our best to only include sellers on totBoxx that are legitimate, credible, and honest. All sellers go through an initial application process before they can create their store. A Verified Seller takes extra steps, going through an additional screening process to show their legitimacy.
How do I search for items?
You can search by product name (Rixen navy pocket tee), store name (Rixen Apparel), item type (tee), or description (navy blue t-shirt) in the search bar at the top of any page on the website.
What is the totBoxx Tribune?
The totBoxx Tribune is where you’ll find resources, tips, stories, and more all about raising boys — from potty training to sleeping to behavior challenges. We know it takes a village to raise kids, and the totBoxx Tribune is here to help parents on their journey to raise kind, loving, fun and inclusive boys.
How do I compare items?
When you’re on a page showing multiple items, and you hover over an item, you’ll notice two arrows that are crossed in the shape of an x. Click on those arrows if you’d like that product to be one that you can compare to others.
Then those arrows will turn into a checkmark.
Click that checkmark, then you’ll be taken to a page to compare the items you’ve selected.
Alternatively, while on a specific product page, you can follow the same process by clicking on the compare arrows under the “Add To Cart” button.
Need more help?
Contact us at firstname.lastname@example.org